Return Policy
Orders, Purchases and Return Policy
3.1 Some products shown on the Site are available for purchase. By purchasing products made available through the Site, you represent that you have reached the age of majority (which in most jurisdictions is 18 years old) and have the legal capacity to enter into a contract and that you agree to these Terms of Use, our Privacy Policy, and any additional terms presented to you at the time of purchase. If you are under the age of majority or cannot lawfully enter into a contract, you must have your parent or guardian review these Terms of Use and the Privacy Policy and register or place an order on your behalf.
3.2 You are responsible for all charges incurred under your account, whether made by you or another person using your account. If for any reason we do not receive payment for a purchase, we may exercise our rights in law and equity, including (a) immediately suspending or terminating your account; (b) seeking collection of the outstanding amount owed; and/or (c) seeking legal action against you for the breach of these Terms of Use. We may also charge you a late payment charge of one- and one-half percent per month. You are also responsible for paying any governmental taxes imposed in connection with use of the Site or the purchase of any products or services made available through the Site, including sales, use, and excise taxes (excluding only taxes on our net income). To the extent that we are obligated to collect such taxes, the applicable tax will be added to your billing account.
3.3 All purchases through the Site are nonrefundable, regardless of use or lack of use by you. All refunds will be made in our sole discretion. Once a charge has been processed to your credit card or wireless account, you shall not request that your credit card or mobile carrier company reverse the charge or charge it back us. If you have a legitimate basis to request a credit for a charge previously processed against your credit card account, you may request a credit from us by written notice and resolve the issue directly with us. Any reversed charges that cause the credit card company to impose a charge back, refund, or credit cost against us shall be reimposed by us upon you. Such costs may exceed the cost of the reversed item or charge back by many times.
3.4 All prices displayed on the Site are quoted in United States Dollars (USD). We may restrict delivery to addresses in certain jurisdictions. We will add shipping and handling fees and applicable sales/use tax in accordance with our then existing policies.
3.5 We reserve the right without prior notice to discontinue or change specifications and prices on products offered on the Site without incurring any obligation to you. Products displayed on this Site are available while supplies last. Descriptions of, or references to, products on this Site do not imply endorsement of that product, or constitute a warranty, by freeze-plus.
3.6 The receipt by you of an order confirmation does not constitute our acceptance of an order. Prior to our acceptance of an order, verification of information may be required. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from us.
3.7 We reserve the right to limit the order quantity on any item and to refuse service to any customer without prior notification. In the event that a product is listed at an incorrect price, we shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your account charged. If your account has already been charged for the purchase and your order is canceled, we shall promptly issue a credit to your account in the amount of the incorrect price or provide you with a refund at your election.
3.8 The risk of loss and title for all products purchased by you and shipped by us pass to you upon our delivery to the carrier for shipment. The risk of loss and title for all products purchased by you and shipped directly by one of our vendors pass from such vendor to you upon such vendor's delivery to the carrier for shipment.
3.6 We may limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, distributors or any other unauthorized party. You are not permitted to resell any products or services purchased through the Site for commercial purposes.
3.7 Freeze-plus does not accept returns because we do not and cannot reuse products. If there is any part of your order that is unsatisfactory, please reach out to our team at info@freeze-plus.com.
3.1 Some products shown on the Site are available for purchase. By purchasing products made available through the Site, you represent that you have reached the age of majority (which in most jurisdictions is 18 years old) and have the legal capacity to enter into a contract and that you agree to these Terms of Use, our Privacy Policy, and any additional terms presented to you at the time of purchase. If you are under the age of majority or cannot lawfully enter into a contract, you must have your parent or guardian review these Terms of Use and the Privacy Policy and register or place an order on your behalf.
3.2 You are responsible for all charges incurred under your account, whether made by you or another person using your account. If for any reason we do not receive payment for a purchase, we may exercise our rights in law and equity, including (a) immediately suspending or terminating your account; (b) seeking collection of the outstanding amount owed; and/or (c) seeking legal action against you for the breach of these Terms of Use. We may also charge you a late payment charge of one- and one-half percent per month. You are also responsible for paying any governmental taxes imposed in connection with use of the Site or the purchase of any products or services made available through the Site, including sales, use, and excise taxes (excluding only taxes on our net income). To the extent that we are obligated to collect such taxes, the applicable tax will be added to your billing account.
3.3 All purchases through the Site are nonrefundable, regardless of use or lack of use by you. All refunds will be made in our sole discretion. Once a charge has been processed to your credit card or wireless account, you shall not request that your credit card or mobile carrier company reverse the charge or charge it back us. If you have a legitimate basis to request a credit for a charge previously processed against your credit card account, you may request a credit from us by written notice and resolve the issue directly with us. Any reversed charges that cause the credit card company to impose a charge back, refund, or credit cost against us shall be reimposed by us upon you. Such costs may exceed the cost of the reversed item or charge back by many times.
3.4 All prices displayed on the Site are quoted in United States Dollars (USD). We may restrict delivery to addresses in certain jurisdictions. We will add shipping and handling fees and applicable sales/use tax in accordance with our then existing policies.
3.5 We reserve the right without prior notice to discontinue or change specifications and prices on products offered on the Site without incurring any obligation to you. Products displayed on this Site are available while supplies last. Descriptions of, or references to, products on this Site do not imply endorsement of that product, or constitute a warranty, by freeze-plus.
3.6 The receipt by you of an order confirmation does not constitute our acceptance of an order. Prior to our acceptance of an order, verification of information may be required. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from us.
3.7 We reserve the right to limit the order quantity on any item and to refuse service to any customer without prior notification. In the event that a product is listed at an incorrect price, we shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your account charged. If your account has already been charged for the purchase and your order is canceled, we shall promptly issue a credit to your account in the amount of the incorrect price or provide you with a refund at your election.
3.8 The risk of loss and title for all products purchased by you and shipped by us pass to you upon our delivery to the carrier for shipment. The risk of loss and title for all products purchased by you and shipped directly by one of our vendors pass from such vendor to you upon such vendor's delivery to the carrier for shipment.
3.6 We may limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, distributors or any other unauthorized party. You are not permitted to resell any products or services purchased through the Site for commercial purposes.
3.7 Freeze-plus does not accept returns because we do not and cannot reuse products. If there is any part of your order that is unsatisfactory, please reach out to our team at info@freeze-plus.com.